One window to run your entire private hire & taxi rental business: compliant, automated, profitable

PHVIQ is a one-window command centre for private hire (PHV) and taxi rental operators. It brings vehicles, drivers, hire agreements and rent, PCNs and fines, incidents and claims, council licensing, compliance documents and a full accounting engine together, so every action posts to your books automatically. PHVIQ is made by NIAZOS Solutions, a brand of AIZAINOS Ltd.

PHVIQ reads each notice with OCR, matches the vehicle, the hire agreement in force at the offence time and the driver, works out who is liable and tracks the deadline. You can then transfer, recharge, mark paid or notify the driver for many PCNs at once.

Through the fines provider you connect in PHVIQ. Complete PCNs sync automatically when they are saved, and their status is read back every 30 minutes. Supported providers are listed under Integrations.

No. When liability is transferred, the driver is charged your admin fee only, not the fine itself.

Xero, QuickBooks and Sage. Each company has one active system at a time, so nothing is posted twice. A guided switch moves a company to QuickBooks, or back to Xero, with its account mapping and an opening balances journal.

No, your accounting package does. PHVIQ gives you a VAT report for your fleet transactions for each company and VAT period, and sends every entry with its VAT code to Xero, QuickBooks or Sage. You then file the full return, including your overheads, with HMRC from there. Once it is filed, mark the period as filed in PHVIQ to lock it.

PHVIQ connects to business bank feeds through TrueLayer and Yapily. Each bank line is matched to an invoice, a supplier bill, a split across vehicles, a card payout, an intercompany transfer or a payment already recorded. Unknown lines go to suspense, and any match can be undone safely.

Bia answers questions about your PHVIQ data in plain English, such as how many vehicles you have or which drivers are in arrears. Bia also answers hire enquiries on WhatsApp, SMS, email and your website form, then hands over to your team to confirm. As Rent Angel, Bia sends rent reminders on your schedule and stops when the rent is paid; disputes, payment plans and hardship go to a person. By default, anything that sends a message or touches money goes to Bia Approvals first, and you choose which low-risk actions Bia may do on its own.

Yes. Drivers sign in to the PHVIQ driver portal, a web app that works on any phone. They see their vehicle, rent status, rentals, documents, incidents and fines, plus the hire documents you choose to share with them. They can also review and sign their agreement there, and keep a read-only copy with the handover and return reports.

Yes. PHVIQ writes the agreement from the vehicle, driver, hire and actual handover data, including a damage diagram. The driver confirms a one-time code, initials each section that needs it and signs; your staff countersign. Every step is time-stamped, and the result is a sealed PDF with a signing certificate, kept read-only in the driver portal. Each agreement runs for 89 days at most, with a Renew button. PHVIQ records who signed, what and when.

Yes. The CRM brings WhatsApp, SMS, email and website-form enquiries into one inbox, with response deadlines, escalation and compliance alerts. Bia answers hire enquiries and hands over to your team, and Rent Angel handles rent reminders. Marketing shows where each enquiry came from and the cost per enquiry and per hire; you connect your own Meta and Google Ads accounts. A live stock feed and online reservations for your own website are available as an add-on.

For most council and TfL penalty charge notices, a hire company can transfer liability to the hirer when the hire agreement covers the time of the offence, includes a signed statement of liability, and the hire lasted under six months. The transfer has to be made within the time allowed on the notice, usually 28 days. PHVIQ matches each PCN to the vehicle, the hire agreement in force and the driver, works out who is liable and tracks the deadline. This is general information, not legal advice.

Yes. PHVIQ is built for PCO car rental, private hire (PHV) and taxi rental companies in the UK. Weekly or monthly hires, rent and deposits, PCN management, council licensing, compliance documents, fleet accounting and ROI per vehicle all sit in one place.

Available now: PCN and fines management, a website built and run by the NIAZOS digital team, and a live stock feed with online reservations. Coming soon: ride-hail onboarding, trackers and telematics, an insurance hub and dashcam evidence. Coming soon add-ons are not available yet.

There is a free 30-day trial for up to 10 vehicles. Starter is £29 a month + VAT for up to 10 vehicles, Pro is £79 a month + VAT for up to 50 vehicles and Enterprise is £199 a month + VAT for unlimited vehicles. Paying yearly saves about 20%. All prices exclude VAT.

Import your vehicles, drivers and hires by CSV, connect your bank feeds and your accounting system, set your cutover date and opening balances, then go live. Bia's onboarding checklist walks you through each step, and we can show you everything first on a demo company loaded with three months of realistic sample data.

PHVIQ uses role-based permissions, human approval for money and messages, audit trails on records, locked accounting periods, ledger integrity checks, health checks and backups. We do not claim certifications we do not hold; an independent penetration test is on our roadmap.